Shipping
General Shipping Information
- The “ships by” date for each design is provided on the product page.
- Loose diamond purchases ship within 1-4 business days.
- VRAI does not deliver on weekends or holidays.
- All shipments require a signature upon delivery.
- Orders cannot be shipped to a P.O. box.
Countries We Ship To:
North America:
- United States, Canada
Europe:
- Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Spain, Sweden, Norway, Slovenia, Slovakia, Switzerland, United Kingdom.
Other International Destinations:
- Australia, Hong Kong, Japan, Mexico, Singapore, South Korea, United Arab Emirates, Taiwan.
North America Shipping Information
United States of America
- Non-refundable shipping fee added at checkout.
- FedEx 2Day service (2 business days): $10 USD plus applicable taxes.
- FedEx Overnight service (1 business day): $50 USD plus applicable taxes.
- Orders to Puerto Rico and Guam: FedEx International Priority (2-5 business days) with a non-refundable shipping fee. Duties and taxes calculated at checkout.
- APO address: Complimentary USPS Priority Mail (1-3 business days).
Canada
- Non-refundable shipping fee added at checkout.
- FedEx International Priority (2-5 business days): CA$30 plus applicable taxes based on shipping address province.
Europe Shipping Information
European Union
- Non-refundable shipping fee added at checkout.
- FedEx International Priority (2-5 business days): €25 plus applicable taxes on shipping.
- Product prices are already inclusive of the applicable statutory value added tax (VAT) rate and duties. There are no additional charges upon delivery.
United Kingdom
- Non-refundable shipping fee added at checkout.
- FedEx International Priority (2-5 business days): £20 plus applicable taxes on shipping.
- Product prices are already inclusive of the applicable statutory value added tax (VAT) rate and duties. There are no additional charges upon delivery.
Norway, Switzerland Shipping Information
- FedEx International Priority (2-5 business days).
- Shipping fees are non-refundable and calculated at checkout.
- The customer is the importer of record, which means that taxes and duties are calculated and collected at checkout. There are no additional charges upon delivery.
Other International Destinations Shipping Information
Australia, Japan, Mexico, Singapore, Hong Kong, South Korea, Taiwan, United Arab Emirates.
- Shipping fees are non-refundable.
- FedEx International Priority (2-5 business days).
- Shipping, taxes, and duties are calculated and collected at checkout. There are no additional charges upon delivery.
China and Macau Shipping Information
- Visit VRAI China to purchase
Last revised on June 12, 2024